Fulfillment and Shipping Policy

Welcome to Mint Club! We are committed to providing our members with exceptional service and a seamless shopping experience. Please review our Fulfillment and Shipping Policy to understand how we handle and deliver your orders.

Order Fulfillment

• Processing Time: Once your order is placed, please allow 1-3 business days for processing. This includes order verification, quality checks, and packaging.
• Custom Orders: Processing times may vary for custom or special edition products. You will be notified of the estimated timeline upon placing your order.

Shipping Methods and Delivery

• Shipping Options: We offer a variety of shipping options to meet your needs, including standard, expedited, and international shipping. The available options and their costs will be displayed at checkout.
• Delivery Time: Delivery times depend on your selected shipping method and destination. Estimated delivery times will be provided during the checkout process.
• International Shipping: We ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the recipient’s responsibility.

Shipping Costs

• Standard Shipping: Free standard shipping is available for orders over a certain amount. For orders below this threshold, shipping costs will be calculated based on the destination and weight of the package.
• Expedited Shipping: Expedited shipping is available at an additional cost, calculated during checkout.
• International Shipping Costs: International shipping costs vary depending on the destination and shipping method selected.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package through the carrier’s website using the provided tracking number.

Lost or Damaged Packages

• Lost Packages: If your package is lost in transit, please contact our customer service team. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.
• Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately. We will assist you in filing a claim with the carrier and ensure you receive a replacement or refund.

Returns and Exchanges

• For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about your order, please don’t hesitate to contact us at  [email protected] or (417) 647-7777. Our team is here to help.

Thank you for choosing Mint Club. We appreciate your business and look forward to serving you.